Question 1

Do I need to know how to write prompts or use AI?

Accepted Answer

No. You paste creator handles, you tap approve on stills you like, and you collect finished clips. There is nothing to learn. If you can use Instagram, you can use ViralGen.

Question 2

Do the videos look AI-generated?

Accepted Answer

99.4% of clips pass our audit clean. The 0.6% that don’t are auto-fixed before they reach you. We strip AI watermarks, C2PA metadata, and SynthID signatures, then apply a 1% film grain that dissolves residual tells. You stop getting downranked on TikTok and Reels.

Question 3

What platforms can I post to?

Accepted Answer

TikTok, Instagram Reels, YouTube Shorts, LinkedIn, and X. ViralGen exports 720p MP4s sized for vertical short-form. You post wherever you already post.

Question 4

How is this different from a normal AI video tool?

Accepted Answer

Normal AI tools ask you to invent content from scratch and write prompts to describe it. ViralGen starts from videos that are already winning in your niche, puts your creator on them, and delivers finished clips. You replicate proven structures instead of inventing.

Question 5

Who owns the videos? Can I post them as my own?

Accepted Answer

You own every clip you generate. ViralGen replicates the structure of viral scenes (camera, lighting, pacing) and puts your creator in the frame. Output is yours to post, monetize, and license.

Question 6

How is this priced?

Accepted Answer

One subscription. Every plan includes the full pipeline (discovery, generation, audits, scheduling, and Drive delivery). Billed monthly or yearly. Cancel anytime, no annual lock-in.

Question 7

What if I already have a creator I want to use?

Accepted Answer

Upload a reference photo of your creator (real or AI) and ViralGen locks that face onto every clip you approve. Same identity, same brand recognition, every reel.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. Click cancel in Settings → Billing and your subscription and remaining credits are removed immediately. No long-term contracts.

Question 9

How fast will I see my first finished video?

Accepted Answer

Most reels finish in 4 to 9 minutes from approval. The pipeline parallelises discovery and image generation so the queue does not stall on one slow step.

Question 10

Does ViralGen post automatically to TikTok or Instagram?

Accepted Answer

No. We hand you a finished MP4 and a schedule. Posting is one tap from the iOS Shortcut or from Google Drive. Direct-posting integrations are on the 90-day roadmap.

Question 11

Will Meta or TikTok flag my content as AI-generated?

Accepted Answer

Our safety audit strips AI watermarks, C2PA metadata, and SynthID signatures, then applies a 1% film grain that softens the residual tells. 99.4% of clips pass our internal checks before delivery.

Question 12

What credit budget should I plan for?

Accepted Answer

A finished 8-second reel costs about 52 credits — 1 discovery, 3 image, 48 video at standard quality. Starter (1,000) covers ~19 reels per month; Professional ~38; Agency ~67.

Question 13

Which AI engines does ViralGen use?

Accepted Answer

WAN, Seedance, and Kling for video; Qwen Edit for stills. Quality routing happens automatically; Agency plans prefer pro/1080p output where the engine supports it.

Question 14

What happens to my credits when I cancel?

Accepted Answer

Cancellation is immediate. Remaining credits zero out at the moment you cancel — there is no grace period. You can re-subscribe at any time.

Question 15

Is there an API?

Accepted Answer

Yes. A read-only token API powers the iOS Shortcut (/api/shortcuts/next-reel). A broader developer API is on the roadmap.

Question 16

Where is my data hosted?

Accepted Answer

Supabase in the EU (Frankfurt). Stripe handles payments under PCI-DSS Level 1. Generated videos sit in Supabase Storage; you can delete everything from Settings.

Question 17

Can I run multiple Instagram or TikTok accounts?

Accepted Answer

Yes. Professional allows two creators; Agency is unlimited. Each creator can have its own iOS Shortcut tile via the model query parameter.

Question 18

How does ViralGen decide which posts are viral?

Accepted Answer

We score each candidate by views divided by followers (capped to avoid black-swan outliers) then filter by recency, virality threshold, and a safety pass. Trends mode adds seed accounts in your niche.

Question 19

Can I review the AI output before anything goes anywhere?

Accepted Answer

Yes. Every clip lands in the Audit page first. Approve, reject, or send back for regeneration — only approved clips land on the Schedule.

Question 20

Is there a free trial?

Accepted Answer

No. Every plan charges on day 0. Cancel any time; refunds are handled by Stripe under their standard policy.

Everything we get asked.

What took a week now takes a few minutes.

Everything we get asked.

What took a week now takes a few minutes.